Forum Discussion

Cinnamonroll's avatar
Cinnamonroll
Freshman
6 years ago

can't login to my account

I can't seem to login into my account on the browser or the phone app. I need to change the payment card but can't cause it won't let me login but on the community forum. It is quite frankly annoying....
maratsade's avatar
maratsade
Distinguished Professor IV
6 years ago

If you can login to the HN community you should be able to go to MyAccount from the menu at the top -- it's the same login. Are you getting any error messages?

  • Liz's avatar
    Liz
    Moderator
    6 years ago

    Hi Cinnamonroll,

     

    Thanks for posting, please check your PMs.

  • Cinnamonroll's avatar
    Cinnamonroll
    Freshman
    6 years ago
    Yes , it allows me access to the forums but no where else for it. Which is strange.
    • Liz's avatar
      Liz
      Moderator
      6 years ago

      Good morning Cinnamonroll, 

       

      Please check your private messages (PM) in the top right corner of the community page as I've sent you a PM to further address your concerns.

       

      Your cooperation, patience, and understanding are much appreciated.