if been having problems how can I get out of contract without early termination fees is there a way
just need to get out of my contract been having problems since started tried working things out but still same slow bad service can not do anything like watch movies,or on demand dont use wifi or not...
Usually there is no way to get out of your contract if you have gone beyond the first 30 days of service unless you feel you was lied to by the sells represenative and Hughesnet can find the sales call and can confirm that the rep misrepresented service.
If you are trying to stream movies or video, I highly suggest looking into setting the playback resolution to SD and avoid HD video as HD Video consumes large amounts of data (about 1GB per hour or more). I also suggest avoiding having your DirecTV or DishNetwork reciever connected to the Hughesnet system as this will consume vast amounts of data as they will download program guide information constantly.
The Official Corporate Hughesnet Represenatives are out of the office for the weekend, but will be back on Monday, they tend to be here M-F, around 8:00AM to 5:00PM Eastern, and will respond to this thread then.
If you would like to troubleshoot your system performance, please let the community know what model modem you have, service plan level, and we will get some data gathered up for the moderators when they come in on Monday.
I have had Hughesnet for about 21/2 months and have not liked it from daY 1. I have the phone and it always sounds garbled. I have to call people back on my cell. the internet is SLOWWWWWWW,, As the commercial says are we there yet .? The cable is another thing, I hate it! Also i was promised a $50 credit on my bill which i havent seen and a $100 gift card that must have been lost in mail. I
If you would like help with your phone and internet speed issues, you should start a new topic in the Tech Support section to get that help. You can do so by clicking on the blue "Start a topic" button on the upper right while within the "Tech Support" section.
I'm not sure what you are referring to with "cable." HughesNet doesn't provide cable TV. And if there was a gift card promised by the service that you bundled HughesNet with, or the reseller you signed up for HughesNet through, you should contact that service or reseller to find out where your gift card is.
As for the $50 credit on your HughesNet bill, you should start a new topic in the "myAccount and Billing" section for that particular issue, being that it is a separate, not tech issue.
Aldarnell, this is a help site, and not a complaint site. If you'd like help with an issue, then please post in the appropriate thread. What you are currently doing is spamming the site, and this is against the rules and could get you banned. I hear that you're upset with the service you have received, and I wonder how come you did not do any research before subscribing.
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been having problems how can I get out of contract without early termination fees is there a way","id":"message:73448","revisionNum":1,"repliesCount":51,"author":{"__ref":"User:user:34957"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:AccountandBilling"},"conversation":{"__ref":"Conversation:conversation:73448"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:73448"},"body@stripHtml({\"truncateLength\":200})":" just need to get out of my contract been having problems since started tried working things out but still same slow bad service can not do anything like watch movies,or on demand dont use wifi or not...","body@stringLength":"425","rawBody":"
just need to get out of my contract been having problems since started tried working things out but still same slow bad service can not do anything like watch movies,or on demand dont use wifi or nothing that might take away data only ben 11 days already down to 50% of data left & thats after not being to do anything but check email & facebook please help me to get out of this with no big fees please thanks
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I have had Hughesnet for about 21/2 months and have not liked it from daY 1. I have the phone and it always sounds garbled. I have to call people back on my cell. the internet is SLOWWWWWWW,, As the commercial says are we there yet .? The cable is another thing, I hate it! Also i was promised a $50 credit on my bill which i havent seen and a $100 gift card that must have been lost in mail. I
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I have had Hughesnet for about 21/2 months and have not liked it from daY 1. I have the phone and it always sounds garbled. I have to call people back on my cell. the internet is SLOWWWWWWW,, As the commercial says are we there yet .? The cable is another thing, I hate it! Also i was promised a $50 credit on my bill which i havent seen and a $100 gift card that must have been lost in mail. I
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stevenfrommo,
Welcome to the Hughesnet Community.
Usually there is no way to get out of your contract if you have gone beyond the first 30 days of service unless you feel you was lied to by the sells represenative and Hughesnet can find the sales call and can confirm that the rep misrepresented service.
If you are trying to stream movies or video, I highly suggest looking into setting the playback resolution to SD and avoid HD video as HD Video consumes large amounts of data (about 1GB per hour or more). I also suggest avoiding having your DirecTV or DishNetwork reciever connected to the Hughesnet system as this will consume vast amounts of data as they will download program guide information constantly.
The Official Corporate Hughesnet Represenatives are out of the office for the weekend, but will be back on Monday, they tend to be here M-F, around 8:00AM to 5:00PM Eastern, and will respond to this thread then.
If you would like to troubleshoot your system performance, please let the community know what model modem you have, service plan level, and we will get some data gathered up for the moderators when they come in on Monday.
Thanks, C0RR0SIVE
","body@stringLength":"1340","rawBody":"
stevenfrommo,
Welcome to the Hughesnet Community.
Usually there is no way to get out of your contract if you have gone beyond the first 30 days of service unless you feel you was lied to by the sells represenative and Hughesnet can find the sales call and can confirm that the rep misrepresented service.
If you are trying to stream movies or video, I highly suggest looking into setting the playback resolution to SD and avoid HD video as HD Video consumes large amounts of data (about 1GB per hour or more). I also suggest avoiding having your DirecTV or DishNetwork reciever connected to the Hughesnet system as this will consume vast amounts of data as they will download program guide information constantly.
The Official Corporate Hughesnet Represenatives are out of the office for the weekend, but will be back on Monday, they tend to be here M-F, around 8:00AM to 5:00PM Eastern, and will respond to this thread then.
If you would like to troubleshoot your system performance, please let the community know what model modem you have, service plan level, and we will get some data gathered up for the moderators when they come in on Monday.
Thanks, C0RR0SIVE
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if been having problems how can I get out of contract without early termination fees is there a way","moderationData":{"__ref":"ModerationData:moderation_data:83626"},"body":"
If you would like help with your phone and internet speed issues, you should start a new topic in the Tech Support section to get that help. You can do so by clicking on the blue \"Start a topic\" button on the upper right while within the \"Tech Support\" section.
I'm not sure what you are referring to with \"cable.\" HughesNet doesn't provide cable TV. And if there was a gift card promised by the service that you bundled HughesNet with, or the reseller you signed up for HughesNet through, you should contact that service or reseller to find out where your gift card is.
As for the $50 credit on your HughesNet bill, you should start a new topic in the \"myAccount and Billing\" section for that particular issue, being that it is a separate, not tech issue.
If you would like help with your phone and internet speed issues, you should start a new topic in the Tech Support section to get that help. You can do so by clicking on the blue \"Start a topic\" button on the upper right while within the \"Tech Support\" section.
I'm not sure what you are referring to with \"cable.\" HughesNet doesn't provide cable TV. And if there was a gift card promised by the service that you bundled HughesNet with, or the reseller you signed up for HughesNet through, you should contact that service or reseller to find out where your gift card is.
As for the $50 credit on your HughesNet bill, you should start a new topic in the \"myAccount and Billing\" section for that particular issue, being that it is a separate, not tech issue.
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Hey most people would refer to it as cable guess you are trying to be a smart ( ) but I hate the service!
Hey most people would refer to it as cable guess you are trying to be a smart ( ) but I hate the service!
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Aldarnell, this is a help site, and not a complaint site. If you'd like help with an issue, then please post in the appropriate thread. What you are currently doing is spamming the site, and this is against the rules and could get you banned. I hear that you're upset with the service you have received, and I wonder how come you did not do any research before subscribing.
Aldarnell, this is a help site, and not a complaint site. If you'd like help with an issue, then please post in the appropriate thread. What you are currently doing is spamming the site, and this is against the rules and could get you banned. I hear that you're upset with the service you have received, and I wonder how come you did not do any research before subscribing.
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