Hi Karissa,
I see it's your first post here, so welcome to the community! Thank you for reaching out, we can address your concerns. Please check your private messages (PM) in the top right corner of the community page as I've sent you a PM with some information for you regarding your account.
Your cooperation, patience, and understanding are much appreciated.
If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.
Slow performance? Click me!
