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Re: Upgrade from Gen 4 to Gen 5 and lost token

Liz- thank you very much for a very fast response. And thanks also for the private message and for what you did. I really was not complaining when I wrote the original post. I was just curious what happened and you did a fine job making it right.It is  nice to see people like you doing such good work dealing with customers. It was very refreshing to see such a response.

Thanks again...... 

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