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Who Me Too'd this solution

Hi OhioDarin,

 

  I'm glad you found the community, thank you for posting. Sounds like you could use another modem, I can't reach out to your site either to run diagnostics. I'll have a new modem shipped to you; you can use the box it comes in to return your old modem. There should be a prepaid shipping label in the outer pouch.

 

Let us know how the new modem works out for you.

 

 

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

Slow performance? Click me!

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Who Me Too'd this solution