Hi OhioDarin,
I'm glad you found the community, thank you for posting. Sounds like you could use another modem, I can't reach out to your site either to run diagnostics. I'll have a new modem shipped to you; you can use the box it comes in to return your old modem. There should be a prepaid shipping label in the outer pouch.
Let us know how the new modem works out for you.
If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.
Slow performance? Click me!
