About LoriS

LoriS · ‎04-07-2020

No lawyers. They don’t do that. But if you can hang on for 6 years - that’s the statute of limitations on a bill. Had to do that to AT&T when they tried to charge me for a phone I never owned. We have, many many of us, had the same problems with the company. I’ve noticed there are a couple of people on here that phone kiss the company’s techs. They always support the company no matter how many of us have legit complaints. The internet was built for the kind of situation Covid 19 has put the public in. So there is no excuse. I have called and called and called. The company’s auto answer hangs up on me. There is no way to get a human on the phone. No wonder the rep felt she could promise that I could cancel and not pay for the service if it didn’t work.

LoriS · ‎04-07-2020

I see my reply is not listed here. The answer to your first bullet is: 422 kbps to 1.29 mbps I can not get tech support on the phone. I have called enough times that Zi had to go on with my life. I tried to cancel on the 3rd day - half the day! - because I was promised by the phone rep that if it didn’t work I would not have to pay and could cancel. I spacifically asked!!! However, you can NOT get a human on the phone and most times I was disconnected from the call by the company. Last night I tried to watch Netflix, what the **bleep**, try again. I counted 9 times the movie lost connection. Tried again at 2am...List connection 3 times and shut it off. I am being ripped off. Had to disconnect my phone from hughesnet because no one could hear me the quality was so poor. Suddenly no more poor quality - right in the middle of a call! I am using my cell service to write this.

LoriS · ‎03-25-2020

This is the worst service I have EVER had - that includes dial up back in the 90’s!

Online Status	Offline
Date Last Visited	‎04-07-2020 04:39 PM

About LoriS

Re: How to Cancel service if no one will answer

Re: New Subscriber with a few dumb questions.

Re: New Subscriber with a few dumb questions.