About LoriS

The only way to cancel is to call the phone line. Try calling outside business hours, after midnight, on the weekends Tech support on this site will reply, but you will need to post under Tech Support for speed issues, and under myAccount and Billing for account issues.  LoriS wrote: I see my reply is not listed here. The answer to your first bullet is: 422 kbps to 1.29 mbps I can not get tech support on the phone. I have called enough times that Zi had to go on with my life. I tried to cancel on the 3rd day - half the day! - because I was promised by the phone rep that if it didn’t work I would not have to pay and could cancel. I spacifically asked!!! However, you can NOT get a human on the phone and most times I was disconnected from the call by the company. Last night I tried to watch Netflix, what the **bleep**, try again. I counted 9 times the movie lost connection. Tried again at 2am...List connection 3 times and shut it off. I am being ripped off. Had to disconnect my phone from hughesnet because no one could hear me the quality was so poor. Suddenly no more poor quality - right in the middle of a call! I am using my cell service to write this.   ... View more