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About muppetlover78
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06-25-2020
11:37 PM
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06-25-2020
09:37 AM
Because I'm a muppet 😂 How original. Yup im an Idiot but yet here is a message board on a Hughsnet site that doesn't want you to talk about or ask questions about Hughsnet.
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06-25-2020
08:55 AM
What would we want to close this topic? You made is clear not talking about Hughsnet so I gave you some support questions to answer... Why run a discussion and shut me out? I'd like some answers for my questions...
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06-24-2020
11:48 PM
I'm perfectly happy with discussing this topic thank you. I'm enjoying the conversation and I absolutely love being talked down to by two guys running a Hughsnet message board called General Discussion but don't talk about Hughsnet... Instead talk about HDMI cables... Lmao... You people are so into the nerd speak just like customer service. OK OK OK let's discuss phone cords... Why would someone have me unplug my phone cord from my phones base and plug that end into my modem and take the end that was in the modem and plug into the phone base? What problem does this solve? OK I got another one. Why does my Roku Ultra say I'm only streaming movies at 2MBPS when my internet provided says I'm getting 26Mbps? Here is another. Why isn't that my Samsung running on 5g wifi only downloads at 0.5 MGBS when the national average is 99.5 Mbps and my host Avg is 22.3Mbps? Why do storm clouds block signals from a satalite to a satalite dish?
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06-24-2020
12:23 PM
1 Kudo
Your absolutely correct. It should not be this difficult to ask for good reliable service. Having me swap wires around for 40 mins and yelling me to run my 4K TV at 720p solves nothing. If I was getting 25 MGPS like they ckaim, Id be able to watch 4K Roku TV on my 4K TV. But I can't and they lie. And no amount of customer service is going to fix the fact that every time a cloud blocks the satalite I get bad or no signal. You tell me how they claim I'm getting 26MBPS on my router but loose 24 MBPS just inches away through my Roku Ultra and into my 4k TV? I even switched my TV to get netflix through the 2g or 5g WiFi and cut out the Roku completely and it still buffers all the time. Have you read any of my posts? Obviously I have called customer service. I don't have the time to spend the next 10 years Find tuning Hughsnets garbage internet and phone service. My hope is someone reads this... All of this.... And runs the other way.
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06-24-2020
06:50 AM
1 Kudo
Lmao.... Nothing new here right... Just another unsatisfied customer...😂
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06-24-2020
06:45 AM
2 Kudos
Here we go... Exactly my first and second point. A place to discuss tech related issues but not looking for tech support. Got one guy telling me one thing and another telling me another. I'm fully aware that it may fault that I did not research hughsnet. Thank you. Let's just rub that wound a little harder... People these days generally don't need to research an internet provider. Coming from Spectrum for the last 6 years you get use to having high speeds and reliability. So ya its my fault that when I called to sign up they spoke a lot of tech talk or what I call nerd speak to me to try and sell me their service. I bought into the fact that they said 25mgbs a second was all I needed. Why... Because I trusted them like I trusted Spectrum to deliver me high speeds and reliability. Never once did they say my service would drop 6 times per day. Never once did they say I would experience constant buffering. Never once did they say they have the crappiest service of all time. They take advantage of people like me and because they know... You know.... That this service is absolutely garbage and anyone that gets it will leave. You (HughsNet) further take advantage of people and charge them $400 for early termination! Its obserd and Hughsnet should be sued into bankruptcy and forced to repay ever customer every cent they spent plus hardship they had to deal with. As for proving my speeds to you. I'm not sure how to post screen shots from testmy.net but it says download speed is 0.5 MGBS and Upload is 1.6 MGBS. The upload speed is barely fast enough to load email. And the download lmao I don't even know where to begin....
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06-23-2020
08:26 PM
3 Kudos
First let me point out that when finding General Discussion it says " Not for technical Support" and Second under Board Rules it says; Welcome to our little off-topic area where you can chat with others about techie stuff (or non-tech stuff, that's fine). This is not a place for HughesNet support, so if you need help, please post in the appropriate board. So not only am I disappointed in the service but when I come to the place to talk about it, I find people telling others this is a tech support page. You can see my further disappointment and confusion... That being said I just got and paid for the worst internet and home phone service ever. The Installation went great but but hits were just getting started. First thing I noticed was that my Roku wouldn't pickup or play many of the apps. The one app that would play was Netflix but only if the show if streaming in low deffinition. Netflix streams 4k @ 25 mgbs per second. I have a 4k TV and Hughsnet says my black box is picking up between 26 and 27 Mbps... So what's the issue? Hughsnet told me to lower the resulation to 720p and it should run great. It does not! Let's talk about prime time... No service at all. Constant buffering. How about loss of Satalite signal... Clouds.. No signal. Rain No signal. Morning mist or fog.. No signal. WiFi has to be good right? Wrong! Wifi when connected is little better then dialup. Surely loads like it. And let's not forget I payed for home phone too. The first 2 weeks I couldn't figure out why my phone wouldn't let me make calls. Litterely said I needed to register my phone. I know crazy right. Well I called support and they had me turning the phone line around from the end that's in the phone base to the back of the modem. I was laughing the whole time. Finally after resetting, upluging, and swapping wires 4 times and 40 mins later they were able to get the phone light to light up to give me a dial tone. But the story doesn't end their. I have a brand new phone system that I just bought and it sounds like whoever I talk to is in a tiny box on mars. Horrible phone service. So because I just got the phone hooked up and finally working I haven't had a chance to give out the number yet to anyone and not an hour later I start getting spam calls, robo calls or whatever you call them. Hughsnet sold my phone number to these spammers. Then to top it all off and end this rant, I found out I can't cancel my services and find someone new because they will charge me $400 to cancel. Unfreekin Believable.
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