Hi ilmontgo,
Thank you for your update, I'm glad to hear that the service has improved for you! If you're visiting my.hughesnet.com primarily to check your account info, I suggest checking out the HughesNet mobile app as an alternative. Loads a lot faster than my.hughesnet.com.
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Good morning RubberBiscuit61,
Thank you for this nice update! Glad to hear your speeds have improved since the dish alignment. Please check your private messages in the top right corner of the community page as I've sent you a PM to further address your concerns.
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Hi, I just wanted to do a 3 week update and it's good news. I was upset because FAP mode was virtually unusable. It does seem like I'm getting the throttled speed pretty reliably. It has been good enough that I haven't bothered with the speed tests. I am now able to stream Netflix at decent quality with no issues in FAP mode at peak usage hours. It does have to buffer for around 30 seconds for each video and starts with low quality but it streams straight through and the resolution improves in the first few minutes. Browsing is slightly improved too. This is after the technician visited and replaced my radio and dish and ensured correct orientation. My signal strength went up from the 60's to the 90's and sometimes over 100. That technician visit was prompted by another thread about reduced performance during peak hours. So thank you to the moderators and Amanda for addressing my frustrations with seriousness and expediance; I am much more satisfied with Hughesnet's service now.
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@C0RR0SIVE, thank you for your candor. It seems we may be against a wall trying to improve my peak hours performance; in that everything on my end is apparently working as it should. I'll continue to monitor the speeds and state codes over time and update here if that will help the engineers.
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