You can only cancel by calling the customer service line, not by chat. Hopefully CL will work better for you. Good luck! larcar50 wrote: It's true I was cut right off on a live chat the minute i said I wanted to cancel my voice service. Then when I try to email them about it they limit how many words I can send. !!!!! I hopethis changes soon as I just switched from Century Link and had better service .
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