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09-17-2020
05:56 PM
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09-17-2020
03:55 PM
This is what I was told when I called Support for my business account, not sure how that changes anything. I think other people would be interested to know about what I was told.
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09-17-2020
03:07 PM
Hughesnet, as a business account I was told to expect better service all around. When I still had a residential account I was able to get a $125 repair fee waived when it was established I was not at fault for anything going on. And today, when I have these weird error state codes that told tech support I "had a bad cable" that it would be $275 to send someone out here to fix something that: a) I didn't break b) I pay for service that I'm just expected to pay for when it stops working? Oh and I just LOVED finding out I was looking at a $565 termination fee. That is a joke.
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