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About Jlkkdk
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| Date Last Visited |
07-15-2021
01:50 PM
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10-29-2020
05:59 PM
2 Kudos
Well @bronccat us spectators see you get played with, made to do useless test after test, tried to get bullied by those 2(which they do to everyone) and you still have not gotten any help at all. One frustration after another for the past 2 weeks. I would suggest screenshooting all of this thread and calling the fc* and put in a formsal complaining about the treatment you have gotten here. I am sure the federal agency that over looks companies like this would love to see how you have been treated. It is beyond ridiculous and uncalled for especially from people that do not even work for Hughes net. Shame on them and I wish you well, good luck hope they eventually help you.
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10-11-2020
05:18 PM
Oh you were scammed just like we were. Spend over 4 hours on the phone yesterday for nothing. They over charged me, automatically took money from my bank before I even got a bill and out of data already. We have the 20 go plan and in less then 24 hours we have used it all when we have nothing connected to it. Exactly the same as you said we were not informed of any of it. When I was talking to Steve yesterday I asked him if he would pay for this service and he said no he would not. Pretty bad when the employees would not even pay for this service but it is ok to do this to customers. It is so bad I can not even upload a photo here of my non existent speed we have. I am actually posting this using the hot spot on my phone. Worst service ever! What is the solution I got yesterday... buy extra token so we have internet! Money money money is all they want. No desire to make customers happy. Rude customer service and terrible service god only knows why they are still in business. And I do not even care right now if I get more rude comments here like before. They can not honesty defend this com-any and sleep well at night knowing the company they work for is screwing all these people out of money each money! Shame on the whole lot of them!
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10-07-2020
09:53 AM
1 Kudo
Just not fair we have to go broke just so our kids can go to school. We have nothing else connected that would use data. Staying with Hughes net will cost us a small fortune just so my kids can get an education. Not fair to the kids.
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10-06-2020
06:49 PM
1 Kudo
Wow! I can not believe the rudeness this community gives. I will not have it reviewed because after reading only a few of the rude replies people have been given I have a feeling no matter what the sales people have said it will always go in Hughes net favor. How I manage our data is not the problem it is the fact that you are using the pandemic to extract extra money from people to buy tokens just so their children can go to school. It is an outrage and borders on disgusting actually! I do not care how much they charge me to cancel this pitiful service it will be worth every penny. You should be ashamed doing this to people when they need the internet. Shame on all of you!
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10-06-2020
06:17 PM
1 Kudo
The data we have gets eaten up only by my kids going to school. I think it was gone in less then a week then it slows down where they can not do their schooling. Is it normal to get penalized where we have to spend more just so kids can go to school? This is our first experience with satellite internet and so far it is just not working out for us. I guess we can not -lay play station or even watch anything through streaming. I was not told any of this when I signed up. I was assured we had enough to do everything we needed it for which we are finding just is not the case. I was misled by the salesperson and now we are stuck in a contract. I just do not know what to do when my kids can not do their school because the schools do not care what the situation is they just want it done. For the last week they could use it only 3 hours a day if that all other times it was so slow it did not even work on a chrome book. Anyone have any solutions? Can not do the speed test because it is so slow the page won't even load.
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10-06-2020
05:35 PM
1 Kudo
We are new to Hughes net. We just moved from NH to SC and apparently Hughes net is the only internet we can get. We have a something or other data plan. With 2 kids doing school remote they suck it up rather fast. We do not stream anything because well it just does not work. I was told when I got this service that if we go over the data then it will just slow down. We would not get charged for any additional data it will just slow down. I was never explained about tokens or anything like that when I signed up for this. Can someone tell me what happens if we go over our al
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