Thank you do much. Can you do wed or thursday. We are expecting more snow and your tech my find it difficult to drive there. @Liz wrote: Hi RootedFuture, I see it's your first post here, so welcome to the community! After running and reviewing your site diagnostics, we have decided as a courtesy to dispatch a technician to do a complete review of your site due to the concerns you've been encountering. Your dispatch is currently scheduled for our earliest available slot: Monday, Mar 22, 2021 between 08:00 AM-11:00 AM. The tech will reach out to confirm the visit, so you can use that opportunity to reschedule if needed. Please let us know how the site visit goes. Thanks, Liz
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