Please open a ticket in the Tech Support section. To have speed issues addressed by the HughesNet reps on this community, you will need to follow the instructions detailed here: https://community.hughesnet.com/t5/Tech-Support/Think-you-have-slow-speeds/m-p/110034#M74607 Do not use any other speed test but Testmy.net, and post the link to your My Results page. Do not post screenshots of the tests results, only the link to the My Results page. https://testmy.net/quickstats/yourusername
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