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03-08-2017
05:55 AM
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11-06-2014
07:35 PM
Does HughesNet realize that they are missing out on a potential continuing revenue source? If you had a mechanism for continuing someones email service AFTER they cancel their internet service, even if there were a nominal fee associated with the service (suggestion - $20/year?) you would likely find many takers. I know that I, for one, as a long term customer that uses my hughesnet email for virtually everything would gladly pay $20 or so a year to continue my email service only. This would continue to make some money for Hughes while saving me the aggravation of having to change email addresses with everyone I deal with. I suspect that Hughes cost for continuing my email service would only be some VERY small fraction of $20/year meaning that this would be almost PURE profit for Hughes. Possible? Likely?
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10-17-2014
06:02 PM
A 738 MB "update" for a "smart" TV - what'll they think of next to help us out?? 🙂
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10-17-2014
05:59 PM
To Charles Scott's "Figured they had that fixed by now..." post above. Do they ever really "fix" anything or do they just temporarily band-aid it?
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10-14-2014
10:27 PM
1 Kudo
Charles I gather from your reply above that turning turbopage off helps with large downloads? Does it help with the speed issues or just prevent hiccups? I have never tried that - should I?
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10-14-2014
07:56 PM
I do not disagree that the library is probably a better option. Just letting you know that it can be done on HN service WHEN it is working as it should. Note that my last couple of map updates were 4-5 GB and I was able to squeeze them in between 2 AM and 7 AM. Again it is highly unlikely that it would work right now.
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10-14-2014
07:27 PM
1 Kudo
I have been able to update mine (several times) in the past during the FAP free period but I doubt seriously that it would be successful right now with the usage slowdowns.
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10-14-2014
05:22 AM
1 Kudo
Mine opens and places an icon in the systray. I then have to click the systray icon to open the meter. I had to customize the systray to make it display always. Follow these steps: Click the little arrow to the left of the systray icons. Click customize. Scroll to HughesNet Status Meter.exe Click the dropdown to the right of it and select "show icon and notifications" You will now see the icon in the systray. Note that these instructions are for windows 7 and may vary for other versions.
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10-04-2014
02:46 AM
Just a thought - you mentioned that he attempted to update his phone to IOS-8 twice but failed. I am not familiar with Apple products but is it even possible that since the update process was initiated the phone KEEPS trying to download the update and failing thereby using up your data? Try turning off WiFi on the phone and see if the depletion stops.
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10-04-2014
02:42 AM
I suspect either a program on your computer or some other device connected to your network is using data in the background to cause your data allowance to drop that quickly. I would still try connecting one computer directly to the modem and see if the problem continues while in that configuration.
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10-04-2014
02:33 AM
No - posting two comments definitely should NOT drop you 2% usage.
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10-04-2014
02:31 AM
Lea, Did you just wake up the computer from sleep or hibernation when the meter showed 81%? If so please keep in mind that the meter "sleeps" or hibernates in its current state right along with the computer. Once brought out of sleep it will take some time to update itself (I think maybe 5 minutes?) so that it shows a current accurate % remaining.
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10-03-2014
01:55 AM
Have you tried eliminating the router and connecting just a single computer to the modem to see if the bandwidth drain continues in that configuration?
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10-03-2014
12:41 AM
If you have not already done so you really need to get down to a single connected computer directly to the modem and eliminate the router altogether as suggested somewhere above. That will let you know with absolute certainty that no one or nothing (like other wireless devices in your own household) is "mooching bandwidth". Then and only then can you troubleshoot what programs on that one computer might be the culprit. Just my two cents 🙂
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Re: Instead of giving me higher speed, can I have ...
09-30-2014
04:52 PM
09-30-2014
04:52 PM
I agree with all those posting here. I am a long term HughesNet customer and I would gladly accept slower speeds with more data (to a point, of course - NOT the 70 -300 Kbps that I have regularly been getting from my supposedly 1.5 Mbps HN9000 Elite plan!!!!!)
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