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About PHadsock45
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11
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| Online Status |
Offline
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| Date Last Visited |
Thursday
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2 weeks ago
My router/modem fell off of our kitchen counter and broke. It no longer lights up or connects to the internet. How do I go about ordering a new one? Heather
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Modem
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WiFi-Modem
11-15-2022
03:17 PM
I have all Apple products and that has proven challenging. I’m thinking my modem is bad.
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11-15-2022
12:59 PM
I’m trying. All my screens will tell me is I have no internet connection when trying. I’ll keep trying.
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11-14-2022
09:25 AM
I have tried unplugging everything from each other and resetting, no success. It has been out 10 days now. I am so frustrated. The modem was just replaced not long ago. Any advice? -Heather
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Modem
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Performance
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WiFi-Modem
11-25-2021
03:14 PM
Hi Liz, I received the new modem and got it installed, and sent the old back. My internet is still kicking out everyday and returning late at night. I'm so frustrated. I've gone days now without service. I don't know what could be wrong.
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11-22-2021
11:05 AM
1 Kudo
Thank You Liz! I will let you know! 🙂
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11-20-2021
03:48 PM
Hello, I am so frustrated. My modem disconnected everyday for about 8 hours daily for the past week. Used chat support and they recommended I do all of the reset/restart processes and I did, nothing has changed. I am unable to get into the modems "website" to talk to it as I am disconnecting from service when I try. I truly cannot afford $125 for a service call right now, is there any way I can get a new modem? I'm so tired of this. Paul
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- Tags:
- Modem issue service
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Modem
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Performance
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WiFi-Modem
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