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| Date Last Visited |
02-13-2023
01:52 PM
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02-10-2023
11:26 AM
Tech support called and eventually told me that (I'm quoting so that these are NOT my words) "the satellite in San Diego is having problems. Engineers are working on this." No place where one can check on progress or resolution, I was told. I'm on beam 68. Thanks
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Performance
12-07-2021
04:05 PM
No red light. modem felt warm. all I can think of is no apparent ground wire and intermittently failing router/modem.
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12-07-2021
04:04 PM
on two different test site: never got to 3mbps download, and upload at best 0.7mbps Using the Hughesnet speed test, never could get an upload measurement
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12-06-2021
04:38 PM
30 days old. Modem overheats. Unplu, wait hours, then plug in and have to reset everything. Tech coming in 2 days. Also, is there supposed to be a ground wire coming from the dish ? I thought there should be. I only have the coax cable going directly into the router. Horrific connectivity, Speeds below dial-up. I ran tests for upload, download, latency. Have read that overheatng could be a cause as well as no ground.
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