Replace My Modem
My Hughesnet modem completely stopped working. The only lights that come on anymore is Lan and Wifi. The power light doesn't even come on. Technical support couldn't fix it and factory reset doesn't work. It was not a new modem when our service was installed a few months ago. Please send a new modem to replace this outdated and faulty one. Thanks...
DNS Issues
I called tech support 4-5 times by now over the last 4 days that my connection to multiple websites never happens. I’ve went through all the troubleshooting to determine why some websites and others dont. I tryed my other internet connection on those same websites and it works fine. When I call and explain I get gaslit and lied too that the websites are currently down, while im on the website in question on a different internet connection. I’ve been hung up on twice now and have had nothing resolved.
