Performance
708 TopicsPuzzle: no internet with state code 0.0.0.
Damian , Remy , For the last 3 days, the internet has stopped working in the evenings, while the modem displays state code 0.0.0. and no errors whatsoever. I've done all the troubleshooting I can think of but nothing has helped. In the morning, the internet is back. I've tried to run speed tests but the site won't load. Could you all please see if you can figure out what's going on? Thanks!214Views0likes18CommentsSlow internet
I've been having much slower internet for the past week. I tried chat support last week & it just cut off. I keep getting a multipath problem alert with code 14.4.1. I did troubleshooting but I cannot get thru to tech support, which leads me to think this is a system wide issue. Anyone know anything?34Views0likes1CommentOutages Weekly
We have been having outages of service 1-2 times a week for the past 4 weeks, in the afternoon,between 3 and 5 Pm PST . They usually are for about 10 minutes or less. We also have outages about 10 Pm PST 1-2 times a week for about 15-30 mins. Has anyone else had these outages? Is Hughes aware of them ? Thanks236Views0likes14Comments