Ethernet cable slowing down connection
I have a work-issued Dell laptop that I am currently using over WIFI. It's recommended to connect directly to the modem for the fastest speeds, but that is causing the connection to slow down considerably. I have tested the connection several times on WIFI and with an ethernet cable using the speed test recommended by Hughesnet (testmy.net). The difference is a loss of about 20 Mbps on download and 2 on upload with the ethernet connection. I'm not sure what I'm doing wrong. First, I tried with a Cat 5e cable and then bought a Cat 6, thinking that upgrade would clear up the bottleneck, but it had no effect. Did I get the wrong cable or...? (Cable is Cat6 Patch Cable with RJ45 connectors.) I would appreciate some guidance because I have no idea what to do next.
