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About TFH721
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| Date Last Visited |
04-21-2022
06:34 PM
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04-16-2022
01:46 PM
2 Kudos
Hi Liz. Charles came over and found underground wire was damaged. That fixed the problem. Thank you for your help. Charles was outstanding tech. I appreciate everyone’s insight. I’ll be mailing the modem back asap. Todd
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04-12-2022
05:48 PM
Hi Liz. Got the new modem today. Unfortunately still having the same problem. Todd
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04-11-2022
11:07 AM
2 Kudos
Thank you Liz. I will keep you posted. Todd
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04-10-2022
04:17 PM
I wasn’t up that early today. I’ve waited. What’s another day. Probably going to have to have someone come out. Maybe the modem or dish could have been moved. Been windy here.🤷🏻♂️
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04-09-2022
11:30 AM
I tried it said 45 minute wait. I engaged someone in chat but got disconnected. Thanks for the heads up on everything.
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04-09-2022
11:13 AM
I made a phone call the other day but I wasn’t home to help the tech get through the steps. But I’ve tried everything from rebooting and checking all the connections. No change. I can’t get through on chat or the phone being a Saturday when I only have time to call or try to get this fixed. But from what I’ve read on the other threads I’m probably gonna need someone to come out here.
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