If you're looking for tech support for your speed issues, please start your own ticket by going to https://community.hughesnet.com/t5/Tech-Support/bd-p/TechSupport, clicking on the blue button labeled +Start a topic, and providing more information about the issues you are encountering. You will also need to run some speed tests. See https://community.hughesnet.com/t5/Tech-Support/Think-you-have-slow-speeds/m-p/110034#M74607
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