So, the last 3 evenings, I have lost internet in the evenings...from about 6:00 pm to 11:00 pm. It starts working fine around midnight and the morning hours. I called tech support last night around 10:00 pm and they ran a test on my modem and said that something was wrong with my modem and scheduled a technician to come out in 3 days for $24.99. I ran a system status check while on the phone with support. And it was coded in red. I ran it this morning and EVERYTHING is working fine...system status is in green. I hate to pay $25.00 for them to come out on Friday morning to tell me that everything looks good. My service has always slowed down at night. Any ideas?
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