About cmy1021

cmy1021 · ‎08-19-2024

My internet started working again.

cmy1021 · ‎08-19-2024

Hello! I have been without internet for the last hour. I live in Alabama. Is anyone else experiencing problems? I have been home all day and had internet until an hour ago. I went on the "Down Detector" website and it appears that other people in Alabama have reported an internet outage as well.

cmy1021 · ‎09-27-2023

I sent my account number to you.

cmy1021 · ‎09-26-2023

It was working fine at 4:00 pm. Then at 5:00 pm, internet went down again. The system status showed that "TCP acceleration is down"...whatever that means.

cmy1021 · ‎09-26-2023

So, the last 3 evenings, I have lost internet in the evenings...from about 6:00 pm to 11:00 pm. It starts working fine around midnight and the morning hours. I called tech support last night around 10:00 pm and they ran a test on my modem and said that something was wrong with my modem and scheduled a technician to come out in 3 days for $24.99. I ran a system status check while on the phone with support. And it was coded in red. I ran it this morning and EVERYTHING is working fine...system status is in green. I hate to pay $25.00 for them to come out on Friday morning to tell me that everything looks good. My service has always slowed down at night. Any ideas?

Online Status	Offline
Date Last Visited	‎08-19-2024 07:51 PM

About cmy1021

Re: Internet outage?

Internet outage?

Re: Slow or no internet in the evenings

Re: Slow or no internet in the evenings

Slow or no internet in the evenings