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About Robin S
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| Date Last Visited |
03-08-2017
05:55 AM
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01-03-2017
02:17 AM
It's real. That was one of the items that showed up on what to return list for me. I don't know if it's because they kept getting it wrong on the shipping address but I never heard a thing about no lan cable because I didn't send one because the cable was one I bought after theirs failed. And that was what? Over three years ago.
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01-03-2017
02:17 AM
It's real. That was one of the items that showed up on what to return list for me. I don't know if it's because they kept getting it wrong on the shipping address but I never heard a thing about no lan cable because I didn't send one because the cable was one I bought after theirs failed. And that was what? Over three years ago.
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06-21-2015
11:28 PM
It should not happen in a light rain. I've had HN and still have DirecTV. What you might be experiencing is heavy rains between where the signal originates from and you. That is normal.
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06-13-2015
07:08 PM
And there was no way I was wasting any time calling CS. The easier fix was contacting the website.
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06-13-2015
07:01 PM
I'm going to back Charles on this. While I was still with HN I was unable to access a website using HN. I contacted the website administrator who explained to me why I was blocked and fixed it. I had no further issues after that.
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03-14-2015
07:51 PM
Our garage is stuffed to the rafters with guy tool candy. He never uses it, its me. Its been so long since he started half of the stuff out there I have to show him.
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03-14-2015
07:22 PM
I wouldn't want to be on the other end of that thing when it hits a thick root or rock. If I have deeper digging to do in some non compliant soil, I get my tiller out. If its a really long run its to the rental store for a trencher.
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09-08-2013
12:10 AM
That's just it, sgoshe, you're right. I was driven away by the messed up customer service system HN has and the nickel and diming that goes on. When they wanted to charge me 150 to come troubleshoot their equipment that was the end for me. I had all forms of internet service and was fine with HN until the above became a constant in my life. I almost rather my internet not work than have to make that call. Obviously I switched to something else and no matter the weather or the clouds in the sky the unit has worked each and every time. If only HN would model its CS after DirecTV, which I have had since 94, HN would find itself retaining customers. Not driving them away.
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