Been troubleshooting the service for 3 weeks .. it does not work as promised. 12 phone calls and 3 techs visit to my house to trouble shoot.. called to cancel my service as it will not work for what i need it for and it is January 19th and my billing ends on the 22nd.. i am 3 days within my 30 days and they are refusing to cancel with no early termination fees because i decided i was done troubleshooting after the 12 call and told the tech on the 13th call that i was done and did not want troubleshoot anymore and that i was going to cancel. the Account rep guy told me that since i refused to trouble shoot more that they would have to charge me a early cancelation fee. I told him that were the first 12 troubleshooting sessions and 3 tech visits not enough ? what needs to be done to get this terminated cleanly by the 22nd .. no termination fees. i will send the equipment back i am a bit furious right now as the guy on the phone would not listen and wanted me to answer a 1000 questions ..
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