Hi,
Just another update after discussing with the engineers. To expedite addressing your concerns, we've dispatched a tech to make an adjustment on your site. Your dispatch is currently scheduled for 1/12/2023 between 11:00AM - 02:00PM. The tech will reach out to confirm the visit, so you can use that opportunity to reschedule if needed, alternatively you can reschedule online. Please let us know how internet performance and streaming goes after the visit, thank you!
-Liz
... View more