edthetermite
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Plan Data used during Bonus Plan Data time window.
I got out of bed at 2 am to initiate the downloading of 6 movies "On Demand" from Dish Network. The intent being to utilize the 50 GB Bonus Plan data instead of our 100 GB Regular Plan Data. At the start of the download requests the Bonus Plan data was around 48.6 GB and the Regular Plan was in the neighborhood of 46 GB. The selected movies started downloading immediately. I went back to bed. In the morning I checked out the data plan values and was shocked to see only 4 GB left in the Regular Plan while the Bonus Plan amount had decreases only about 1.6 GB. Why did the Bonus Plan data not decrease while our Regular Plan was completed gutted. At 8:15 am one of the six movies was still downloading. The rest had been recorded in their entirety. Dish Network clarified that they do not suspend On Demand downloads and restart them later. If an hour and a half movie takes in the neighborhood of 6-7 GB to download why was there not a substantial chunk of my Bonus Plan used up; instead only about 1.5 GB was used while the Regular Plan lost over 40 GB. HughesNet was not sympathetic and refused to accept any responsibility for the situation, even refusing to offer a token. They also said their records indicated no interruption of service during the night. They had us turn the HughesNet router/modem off for an hour. An hour? They did not call back and I had to reestablish a conversation with them. We are now searching for a different internet provider.2.5KViews0likes5CommentsRe: Bonus Plan data amount is mysteriously shrinking.
Gotcha. When I looked at Connected Devices it said my LAN router (TPLink Archer AX73) had used 6.5 GB in the past 24 hours. Does that 6.5 GB mean it includes all devices connected to my LAN router and accessing data online? I think my Smart TV is still assigned to the HughesNet router but the Dish Network data streaming is routed through the Archer. What is the best configuration for maximizing throughout and minimal data waste? I have the Archer router so I can assign static DHCP addressing to my LAN devices. Thanks...4.5KViews0likes5CommentsBonus Plan data amount is mysteriously shrinking.
When I check my plan data I notice the Bonus Plan data is shrinking despite our not using it very often. Infrequently I may get some news online between 7 and 8 am but normally we are not accessing the web from 2 am to 8 am. Is there a way to view what device is using data during the Bonus Plan hours?Solved4.6KViews0likes10Comments