We moved to an area in May that didn't have any options other than Hughesnet. My wife works from home and the service is so bad that she is unable to do all the task for her job. We had to eventually get a hotspot through our cellular provider because it was a little better than our Hughesnet service so that she could at least get her work completed in a timely manner but still very slow. We have also been using hotspots for our kids to do homework. We can barely watch anything streaming without constantly buffering. We also upgraded to the Fusion but it's not any better. Fiber was just ran through our area and we will be getting it so this issue will be corrected. I'm just wondering if cancellation fees can be waived in this situation or lowered because we just don't have a lot of extra money to pay that high of fee right now. Thank you
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