firestorm1,
Thanks for reaching out! I'm sorry to hear you've been experiencing some equipment issues! It seems these are your first posts here. Welcome to the Community! We'd love to help take a look into this for you, but I was unable to locate your account through your Community profile. Please send us a private message at the link provided below with your account number or a phone number attached, so we can take a deeper dive into this for you!
https://community.hughesnet.com/t5/notes/composepage/note-to-user-id/102584
Thanks,
Remy
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