liquidshade
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Joined 7 months ago
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WiFi Connected but No Internet
Hello, my internet has been off all day and it saids Wifi Connected but No Internet. I've unplugged it as directed and made sure all the cables are plugged in. I paid my bill so I don't think that is a issue and I'm not over my data limit and weather has been cleared all week. I called into support but could not log my phone into the modem to check for a code, was wondering if there is anything else I can do or is there a outage or need a new box thanks.2.3KViews0likes2CommentsNeed Help
Hello new to the forum and hughesnet service, I need some help with my account and I try calling and chat and got nowhere. I paid my bill on May 25th and today is June 4th and I still don't have internet service. When I asked I'm told I had a return payment which triggered fraud or something and that I have to wait to have service. Now I admit I made a error on my end something didn't deposit on time like I thought and had a return payment which is my fault but I paid it and the payment posted and I still don't have internet. I understand being off for non payment but Hughesnet got a payment on May 25th and today is June 4th and still no internet. Also I was told by customer service that I was a bad customer and that is not cool. Since signing up for this service I had a installer not show up, then a installer charge me for a installation that was suppose to be at no charge and now I got this issue. I just want my service back on which I paid for and will pay the bill with my card from this point on. Also I should not have to pay for service I never got for these ten days thank you.Solved3.4KViews0likes2Comments