I need a recording of my sales call that proves they were transparent about the 24 month contract. Never was I pointed to the user agreement, or told I was signing up for a 24-month commitment. I have zero emails confirming this commitment. Without this evidence, I will be filing a complaint to the Fed. Trade Commission that HughesNet is misleading and predatory. The commitment is not made clear, it is not documented to individuals clearly, the service provided is intermittent and does not match their commitment to me, and now they are trying to charge an early termination fee. Sounds like fraudulent practice to me and I believe the evidence on my end and within this community will verify that for the Fed. Trade Commission.
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