About skid5150

I had a tech come out and did a recheck of the install. Only issue he found was couple a mounting bolts were not "tight enough".   That seemed to have fixed it for now.  ... View more

Try using https://testmy.net/ to get more actual speed results.   Also check the System Control Center  http://www.systemcontrolcenter.com/#!/home/status to see State codes and issues. If you don't have 0.0.0 as the state code first thing i do is a reboot of the modem. Sometimes it takes a couple of times. On the full reboot make sure you disconnect the power from the modem for at least a minute before applying power back on.  If you are getting bad codes then equipment issue or an alignment issue too.    Suggest posting this issue on the https://community.hughesnet.com/t5/Tech-Support/bd-p/TechSupport board.   ... View more

Yes it is dual band.  Under the System Control Center click WiFi settings.  You will need the router Admin password to open it. Password should be on the back of the Router.    Under the WiFi settings you will see 2.4 and 5 hz bands plus the guest settings. Just rename the Network Name(SSID) by adding -2.4 to the end of the name i.e ( hugh12345-2.4 ) then saving the settings. You could also rename the 5 hz band by adding a -5 to the end. either method works.     If you are connected to the 2.4 band with the computer applying the setting you will most likely be disconnected from the Wifi. Just reconnect to the renamed 2.4 band.      ... View more

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