ItsJustin,
Ok, it sounds like we are going to need to send a technician out. Please private message me the best dates and times that work best for you. I will follow up with more dispatch details through there. You can send a private message to me by clicking this link https://community.hughesnet.com/t5/notes/composepage/note-to-user-id/76644 . If you would instead like to speak with a representative over the phone while scheduling this appointment please call 1-866-347-3292. -Damian
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