About to23ni

Microsoft's built in test same one i use to use always on my end same one that use to show my low latency levels before the previous fix so its just not that . As far as gaming yes im more than willing to do all the same test through purple,and exc that the last tech had me do it through ,But let me ask why since they fixed it do i show a "double NAT type (network address translator) this has to be the source of the issue ive done everything microsoft suggest to fix on there side they formed conclusion its my ISP's issue ... View more

AMEN!! I am am getting horrible speeds as well & when I called they said it was because of the gateway server was in an area with bad weather... BS!!!!  I am getting like 0.40 download speed and I am not out of data!!! I am beginning to think their advertising is false advertising and am about to get into it with them!! ... View more

Well, just like Jim mentioned, and prepared me for..my download speeds have started dropping again...in just this past hour, they have dropped almost 50% I have no doubt by tonight, or early tomorrow, my speeds will be back in the 1-3 mbps range.   Unfortunatley, repointing me to Jupiter 1 is NOT an option...as we are outside of the J1 footprint. (I upgraded to Gen 5 / Echostar 19 back in June 2017 as a Spaceway 3 / Gen 4 customer using an HN9000 modem)   no worries, I've known Jim for years (10+) so if worse comes to worse, I can always call him up and have him give me a wee boost of warp speed every now and again..."Use the Force Jim! Use the Force!!"   **EDITED** to add UPDATE as of 8.33pm (PST) Downloads speeds are now back to averaging between 1-3 mbps. ... View more

Thanks to you all. ... View more