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About Justin Hill
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03-08-2017
05:55 AM
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10-31-2014
03:40 AM
We talked with sales and the installer about our usage and we were assured everything would be more than what we needed! So why not I thought!! Well it wasn't a week when I had to call and ask for help. Then we got the big run around of how they couldn't up our plan for some crazy issue over their programming that lasted 2 months with some little token help here and there but still no solution!! Then they were miraculously able to up the plan but it was used up In 14 days. Now all I was asking for was cancel without a charge since we were slightly mislead. However, I understand contracts and will let every new comer I meet and actually my wife also has said she already is making dang sure every one she meets in a fast pasted coffee shop as well knows what a terrible service it is here!!!!
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10-31-2014
03:36 AM
We talked with sales and the installer about our usage and we were assured everything would be more than what we needed! So why not I thought!! Well it wasn't a week when I had to call and ask for help. Then we got the big run around of how they couldn't up our plan for some crazy issue over their programming that lasted 2 months with some little token help here and there but still no solution!! Then they were miraculously able to up the plan but it was used up In 14 days. Now all I was asking for was cancel without a charge since we were slightly mislead. However, I understand contracts and will let every new comer I meet and actually my wife also has said she already is making dang sure every one she meets in a fast pasted coffee shop as well knows what a terrible service it is here!!!!
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10-31-2014
03:33 AM
We talked with sales and the installer about our usage and we were assured everything would be more than what we needed! So why not I thought!! Well it wasn't a week when I had to call and ask for help. Then we got the big run around of how they couldn't up our plan for some crazy issue over their programming that lasted 2 months with some little token help here and there but still no solution!! Then they were miraculously able to up the plan but it was used up In 14 days. Now all I was asking for was cancel without a charge since we were slightly mislead. However, I understand contracts and will let every new comer I meet and actually my wife also has said she already is making dang sure every one she meets in a fast pasted coffee shop as well knows what a terrible service it is here!!!!
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10-31-2014
02:45 AM
1 Kudo
Funny story. I called to cancel service because of constant issues over past 3 months, and they had to put me on hold cause their internet wasn't working! Next they said after three months of barely any help or service they are charging me to cancel service and I have to remove all equiment and send back including the satellite!!! This has to be the absolute worse company I have dealt with in many years!!!! I will make sure every one I come in contact hears this story!!! Oh Ya I'm in a nice spot where I meet plenty of new comers to my area!!!!
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10-31-2014
02:32 AM
This service was never close to what we were under the impression it was supposed to be! Our 30gb plan was gone in under 10 days and every time I called they made promises that it would be better " we can fix you up" lol Ya just long enough that I can't get out of contract without payin up! $400 and $300 if I don't remove and send back dish and all equipment? What a joke! Thanks Hughes net you really helped us realize we will make sure everyone in our area will know how you operate!
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