About farmerhugh

Thanks Damian for your help,  This morning i received several messages that my systwm needs attention around 6 am,  and to call customer service.  Ihave a problem hearing when I call customer service.  so I try not to use that avenue.  Thanks again.  Hopefully it will correct itself. ... View more

I have not noticed any patterns nor if it is any particular time of day. Page just stops moving then I hit page refresh and it refreshes and I can continue on til it stops again. And repeat.  It’s really been wierd.  Hope you can pin it down. Thsnks. ... View more

I am still having trouble with the internet dropping.could one of the reps on here run some diagnostics to see if they can figure out anything.I appreciate any help you can give.   I have done all I know how to do (which isn’t a lot)any thing I can go please let me know.   Thanks ... View more

It is still dropping off.  Would you or someone else be able to check things out from your end again.  I'm totally lost and  your help is appreciated.  Thanks ... View more

thanks Gabe.  ill continue to work on it, ... View more

Thanks Damien  i will check it as soon as my data reloads,  il llet you know if there are any other problems,  ... View more

Hi Remy, the tech was here Tuesday and realigned the dish.  He was knowledgeable and very courteous.  So far we have had no problems.  Thank you very much for your quick and considerate help.  If anything pops up we will let you know.  You are super!!  Wishing all of you a Happy Thanksgiving. ... View more

Thank you Remy, I'll let you know,  Marion ... View more

Thank you  ... View more

yes everything is up to date ... View more

Hi Remy. its worse than before.  I can;t seem to connect to several web sites, but yet i can connect to a few..  i never was able to bring up the wireless settings (the 196.thing). I really need help on this.  I already returned the old one,  Any help you can give mr will be appreciated.  I'm not very computer savvy and of course to us the web pages it won't bring up are the ones we really seem to need we are trying to get health insurane quotess (Medicare change time) and some of the companies i can't bring up.  I look forward to hearing from someone who can help.  Thanks                                                   0                                                                     0 ... View more

yes,I am not real good with cpmputers nd i'm lost, ... View more

im still having problems...  should i hook up my router to the new modem.  it won't open the router. so far ... View more

Thank you Remy. received it yesterday.  goingt to try to get to town to mail the old one back.  after   set it up today.  Many  thanks again!  Marion ... View more

i meant Remy   sorry ... View more

thanks Remi, i hope this works.  I look forward to receiving it and will be happy to return the old one and will let you know asap.  i trust this will be at no cost to us as long as you get the old one back. ... View more

All I am trying to do is open a web page,  it is happening more and more,  if I shut the modem down and then restart it again i can get the webpage,  Could something be wrong with the modem.  it getting old. ... View more