About chaquita16

They kept sending me messages that they was going to shut off mine before the bill was due. My bill is  due on the 3rd of every month and they have me set up on a 30 day pay plan. On every 15th of the month I start getting these messeage that they are truning me off and I have call them every day almost to try and work this out and they refuse to let me talk to their mang. and than they would hang up on me after me asking 5or 6 time to speak to them. I went as far to turn them into the ??? and I don't know what happen but ??? close my case. So I call them yesterday again to try to talk to them and I got no where with them and I told the rep that I will go over their head and their mang. so give me the corp. office phone number so I could call them and complain about all of the reps. and the one mang. So if you need the phone number please send me an email and I will be happy to give it to you.   Thank you Runningwater, yalosalehey@yahoo.com ... View more

Why should we have to send it back to you all when it is you all that is screwing us on our bill every month? You all put the stuff in for us so it is you guys place to come and get the stuff.   With you all keep charging every one more and more money each month is the reason why everyone is leaving you all for better internet and cost less then what you all charge. ... View more

Amanda, that is so funny cause I still can not make a payment, I was told an hour and it has been four days now. Vicki ... View more

GabeU, the last time i paid over the phone they kept my card infor and and took money out of my account without my permission. ... View more

Hello pugs633, I am with you on this, I still can not be able to pay my bill and I have been trying for a week and a half and still can not get in there to pay my bill. I have call and the resp. told me that the internet has been down for a while, yea like a week and a half. Every time I ask to speak to a supervisor or manger well I don't get to all I get we will have one call you back well for a month I still haven't heard from no supervisor or a manger, same ole same ole like it was before. Vicki ... View more