I fulfilled my contract obligation and tried to cancel my service. I paid in full for the 2 year contract and was told I had nothing else to do. They would be sending me a box to return my equipment. I waited about a month and got a past due balance. I called and was told my account was STILL active. I argued and was told they'd adjust my bill to zero and send me the box to return my equipment. A month later and I've got YET ANOTHER BILL AND STILL NO BOX to return my equipment!! While Hughesnet was not the "fastest" internet service I've ever had it worked well considering the options available to me in our remote area. But I can guarantee I will NEVER use Hugesnet again NOR will I ever recommend them to someone. Their customer service is A JOKE! Now I've got to take yet MORE TIME from my schedule to call and fight with them AGAIN!
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