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mmollinet · ‎07-09-2017

The 2.4 GHz radios seemed a bit finicky too, but better than the 5.0 GHz. But as I mentioned, I finally just gave up and turned all of the built-in WiFi off and used my Apple Airport Extreme which auto-adjusts from 2.4 GHz to 5.0 GHz, depending on where you are in the home and which bandwidth works best for that device in that location. Seem to be getting great speeds so far juts using my Apple router.

mmollinet · ‎07-01-2017

I recently upgraded to the Gen5 system. I was excited that they now included a WiFi router. Everything seemed to work just fine when I first set it up. Both the 2.4 and 5 GHz seemed to work just fine. I have mostly Apple devices (Laptop, iPad, iPhone, and AppleTV). But then after a few hours the 5 GHz network wouldn't show up (and no, I didn't move out of range). After fiddling around for probably 8 hours, it seemed that the 4 different networks (2.4, 5.0, 2.4 Guest, and 5.0 Guest) would intermittently work. I couldn't find the 5.0 GHz network, but could find the 5.0 GHz Guest Network. Then 20 minutes later I could find the 5.0 GHz network, but not the guest network, etc. I reset the modem (unplugging and plugging back in) about 20 times over several hours. When plugged back in all seemed to show up, but it would only last a few minutes and then one would disapper again. I have a good strong full signal where I was testing it. It was absolutely infuriating. I finally just gave up and turned off all of the built-in WiFi networks and connected my Apple Airport Extreme router again and eveything has worked just fine since. What is going on with the HughesNet router? I would appreciate any response, but especially from HughesNet Tech Support person.

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About mmollinet

Re: New Gen5 WiFi doesn't work reliably

New Gen5 WiFi doesn't work reliably