- Hughesnet Community
- :
- About cwescott92
Hughesnet Community
About cwescott92
Freshman
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
24
Posts
3
Kudos
0
Solutions
Contact Me
| Online Status |
Offline
|
| Date Last Visited |
05-02-2018
10:22 AM
|
04-09-2018
01:32 PM
1 Kudo
I am checking to find out if my internet and phone service were cancelled last week. I called the proper #, and after a 3 way call between HughesNet, my new phone provider, and me HuhesNet said they would cancel both services. There was a phone porting issue which was resolved on this call. I just realized no mention was made of returning equipment. My monthly end date is 4/22/18. Can someone let me know that both services were indeed cancelled and my return box will be sent on or before 4/22? I do not have great confidence in the people I dealt with in the phone call, but the moderators here seem to get things done.
... View more
Labels:
- Labels:
-
Unreturned Equipment Fee
01-12-2018
09:01 AM
If I am willing to tolerate lower speeds if I go over my data limits, do you recommend staying with Gen 4 over Gen 5? It seems like I saw a Professor post that said not to go to Gen 5.
... View more
01-11-2018
08:35 AM
I have Gen 4 Prime Plus, 10 GB, for $59.99 month. I had to call today because I have not been able check usage or buy tokens since end of December. No replies from online moderators. From my call today, they say they are aware of issue and working on it. They can not add tokens(which I am willing to pay for) from their end either. What they want to do is upgrade me to Gen 5, 10 GB, which they say will be $49.99, with a 1 year contract. After 1 year price will stay the same. Then I asked about the Gen 5 Max plan, 20 GB. He said it would only be $69.99. The Gen 4 price for this plan is $129.99! I told him I needed to research it, but I do not get any offers for Gen 5 when I go to Shop/ Upgrade tab. This deal just seems too good to be true. Can you help? Also, how can I get these "unbelievable" terms in writing? I usually only buy $9 tokens per month, but I can't even do that. I'm pretty sure they may be trying to make me upgrade.
... View more
Labels:
- Labels:
-
Plans
12-30-2017
05:56 AM
I check it under my account and usage. I usually check it daily, but it still has this error message day 3.
... View more
12-29-2017
05:13 PM
For the past 2 days I have not been able to check my usage. I get the message "Bandwith cannot be checked at this time. (CC:Fap-1).
... View more
05-29-2016
02:44 PM
Thanks for all that. I'm going to go through all your steps today!
... View more
05-28-2016
03:26 PM
It appears to be the same plan. I am going to have to look at everyone's ideas to see where data is going. We don't use on demand, Netflix, etc. It's just two computers and a tablet. I do a lot of web searching, many times during Bonus Bytes early a.m. hours. I have used 27% of my time in 7 days. I did have a problem the other day with Direct Tv connecting to my internet, which I never do. After a half hour on the phone troubleshooting, they had me disconnect an Ethernet cable to get it to disconnect. Normal process to disconnect would not work. Could just being connected to Direct TV for several hours eat up data?
... View more
05-28-2016
03:31 AM
Guess I'm not going to upgrade. I went to "My offers" and they want $50 more per month for additional 5000 MB. It was only $20 more if I had taken the higher plan when I signed up. Live and learn.
... View more
05-28-2016
02:02 AM
I am a few months into a contract with Hughes net. If I decide to upgrade to a better plan, do I get an entirely new contract or just start paying the higher fee? Can you go back down to a lower contract at a later time in the two year contract?
... View more
- Hughesnet Community
- :
- About cwescott92
