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Kenosabe
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Re: Hate Hughes.net
I was contacted by a 3rd party to have the transmitter removed but no price was given. She said they don;t set the price to remove. Can you tell me what you are going to charge my mother for removal? And why would you arrange this before finding out if a 89 year old can afford the removal fee?4.8KViews0likes4CommentsHate Hughes.net
My father recently died and between my parents my father was the only one using the internet. God bless him he was 90 years old. My mother canceled the service and the tech who could hardly speak english told her she had to go up on the roof (my Mom is 89 years old) and remove the transmitter. She thought it was a joke. He told her No Joke, you don't return in 45 days we charge you 500.00 dollars. Are you kidding me. My Mother just lost her husband of 67 years and now she had to deal with this. My brother and I don't live close and this is a problem since my mother can't afford the $500.00 charge. I am so disapointed with hughes.net. I can't recommend and I hope the CEO of thie horrible company realizes the hardship this policy is. We have contacted the Michigans Attorny General. We are also reaching out to the local TV news station for a "Hall of Shame" report on Hughes.net.unSolved4.9KViews2likes7Comments