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12-28-2019
09:55 AM
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07-10-2017
07:33 PM
1 Kudo
Aedan, My HT2000W modem is back up to speed. In the morning during bonus data hours l ran a speed test and it was still slow. I re-enabled the 5.0 Ghz network that I had disabled during all of the testing and troubleshooting and as usual it didn't show up on my computer but did on my phone. So l connected to the 5.0 network on my phone and ran a download speed test of 42Mbps! So l switched back to 2.4 on my phone and ran in the 40s. Went back to my computer on 2.4 network and had a download speed of 43Mbps. So really all that was done was disable 5.0, re enable and connect to 5.0 and switch back to 2.4 . Maybe the upcoming firmware update will help. Thanks to everyone for their help and patience.
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07-08-2017
10:12 PM
Using 2.4 Ghz network. 5.0 disabled. Rebooted yesterday. System control center doesn't say advanced and I don't see device health.
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07-08-2017
09:25 PM
Those WERE ONLY my results and not anybody elses. 3 with Netgear and 3 HT2000W. Didn't know why you would be telling me that.
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07-08-2017
07:22 PM
GabeU I'm not sure if you were talking to me about the testmy.net results but those higroove results are mine. I used to get the same speeds with the HT2000W as I did with a LAN connection and my Netgear router but now the HT2000W speeds have been cut in half. That's the whole point of this post. I was hoping someone could tell me WHY it slowed down and could it be fixed.
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07-08-2017
10:55 AM
My point is that 3 months ago I was getting the same fast speeds out of the HT2000W as with the Netgear. So l know it's capable. What happened? I can go back to using the Netgear but was hoping to get the HT2000W back up to speed.
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07-08-2017
07:06 AM
Download speed test results using different routers. Netgear(1) vs HT2000W(wifi) http://testmy.net/quickstats/higroove
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07-07-2017
04:02 PM
Not sure what you mean by what the Link speed is being negotiated as. Link speed with Netgear is 130/65 Mbps. Hughesnet 144/75. Yeah l shouldn't have cleared my result history. I will do what you said about differentiating between the two.
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07-07-2017
03:11 PM
Not that it matters, but I ran one speed test with the Netgear router and ran out of data...again. I will run more in the morning during bonus data hours...not that it matters. http://testmy.net/quickstats/higroove
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07-07-2017
01:58 PM
Really? Even though 2 of the tests were a 1Mbps and 3Mbps. And the fact that I can use a Netgear router and get speeds of 40. And in the beginning l was getting 40 with either router. That doesn't tell you that something is wrong? Would it help if I posted speeds using the Netgear?
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07-07-2017
12:29 PM
Here are my download speed test results using the HT2000W modem/router 2.4GHz positioned a couple feet away. No other devices near or connected to wifi. http://testmy.net/quickstats/higroove
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07-06-2017
09:04 AM
Connected to the modem with a LAN cable and had download speeds of 40 Mbps. So l got my old Netgear router back out and had wifi speeds in the 40s. Tried resetting and unplugging the modem and download speed using the Hughesnet router will go no faster than 21Mbps. I would like to keep using the Hughesnet router. It had the same speed as the Netgear in the beginning. Any suggestions?
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07-04-2017
07:39 AM
When I first called the Hughesnet rep they told me to run a few speed tests at different times of the day for 5 days using the Hughesnet speed test so they could see the results. At that time I had anytime data left. It ran a consistent 21Mbps no matter what time of day. That was using the Hughesnet router not directly connected. They said they would contact me after the 5 days but never did. That is when I posted here. Is it really considered acceptable as long as it is faster than 15Mbps. What about the advertised speeds of 25Mbps? My biggest concern is will it continue to get slower. Awful early in the stages of Gen5 for this to be an issue.
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07-03-2017
09:27 PM
Thanks for answering my post. I will do what you explained but right now I am out of anytime data and have 11 days left in my data cycle (that is a whole other issue). Thanks again.
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07-03-2017
08:12 PM
When Gen 5 was first installed in April I was getting download speeds around 40Mbps. Now 3 months later it has slowed to 21 which is slower than the advertised 25. Called tech support and they said that was acceptable because it was still faster than 60 percent of 25 which is 15. As long as it's faster than 15 it is considered ok?! What are the speeds going to be like 2 years from now. Hope it's not going to be like Gen4 all over again. Is anyone else having this problem?
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