Forum Discussion
Solved
Gen 5 speeds are slowing down
When Gen 5 was first installed in April I was getting download speeds around 40Mbps. Now 3 months later it has slowed to 21 which is slower than the advertised 25. Called tech support and they said th...
- Aedan,
My HT2000W modem is back up to speed. In the morning during bonus data hours l ran a speed test and it was still slow. I re-enabled the 5.0 Ghz network that I had disabled during all of the testing and troubleshooting and as usual it didn't show up on my computer but did on my phone. So l connected to the 5.0 network on my phone and ran a download speed test of 42Mbps! So l switched back to 2.4 on my phone and ran in the 40s. Went back to my computer on 2.4 network and had a download speed of 43Mbps. So really all that was done was disable 5.0, re enable and connect to 5.0 and switch back to 2.4 . Maybe the upcoming firmware update will help. Thanks to everyone for their help and patience.
BirdDog wrote:Amen. I like my own router with regular firmware updates that I have control over. And both my bands work perfectly. I'm still a fan of 5 GHz BTW, if nothing else for keeping things compartmentalised. It reaches out fine in my modest sized home.
I normally only use the HT2000W's WiFi when I connect my laptop or notebook, and that's normally only to keep them up to date. It's also always within five feet of the modem when I do so. But, if I used WiFi on a regular basis, I would almost assuredly use my own router, which I know works very well and has always given me the same speed as a LAN connection.
GabeU I'm not sure if you were talking to me about the testmy.net results but those higroove results are mine. I used to get the same speeds with the HT2000W as I did with a LAN connection and my Netgear router but now the HT2000W speeds have been cut in half. That's the whole point of this post. I was hoping someone could tell me WHY it slowed down and could it be fixed.
