About meadowmeadow

tells me they will only charge me 82 and today I get the bill for 102, so I go down 10 gb thinking oh well its only 10 gb, now they want me to pay 72$ for 20 GB when I had 30 for 82! I called last week because I am so unhappy with service disconnecting frequently and they only wanted to waive half the service fee and me pay the other half... Exceed offered me 60$ for 30 gb in my area but now I cant even do that because I somehow agreed to 24 months when I did not consent to another 24 month contract! I cant get help, I cant lower my bill, this is ridiculous!  ... View more

Back in April my husband almost died from an emergency surgery that caused two blood clots, from not being able to pay our bills from him not working we had to sell many of our items in our home, in addition thankfully my huband survived but we also now owe a large sum in hospital bills, they are not accepting any price, they are threatning collections among other things if we do not pay in 12 months. A veteran assistance program has been helping us with food because both my husband and I are Veterans and we cant afford much. I called huges net to cancel and they wanted 90$ for the phone and 200 for the internet. I wanted to cancel the phone and they said due to circumstance they would help me lower my bill and cancel the phone. I called this month because my data did get lowered (to save 10$) and they didnt cancel the phone yet again. They credited the phone to my account for this month and transfered me to someone to cancel the phone, then he hung up on me when I messaged them online they stated the call was disconnected and they would call me back... they still havent. Living an ongoing nightmare when I cant afford anything but here I am stuck with huges net because I cannot afford cancelation and they are not helping me reduce my bill when my husband almost died and we cant affor anything. Hugesnet doesnt care about their customers just their money. ... View more