Good morning Thiller,
I see you're new here, so welcome to the community! I'm so sorry to hear of your troubles, thank you for posting so that we can assist you. Normally, when a customer requests a service suspension, the customer is informed at that point that their service will automatically reactivate once the suspension period is up, this is why we don't e-mail or call customers to tell them their service has been reactivated.
Please check your private messages in the top right corner of the community page as I've sent you a PM to further address your concerns.
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