Welcome to the community and thanks for posting! I pulled up your account to double check on your HughesNet equipment and after running and reviewing your site diagnostics, we have decided as a courtesy to dispatch a technician to do a complete review of your site due to the concerns you've been encountering. Your dispatch is currently scheduled for our earliest available slot: Thursday, Jun 15, 2017 between 8:00 AM-11:00 AM. Call us at 866.347.3292 and reference case #104462747 if you need to reschedule.
Please let us know how the site visit goes.
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