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MsSippi

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Date Last Visited
‎09-19-2018 11:12 AM

Re: No onine debit card option for bill payment

by in myAccount and Billing
‎08-24-2017 12:24 PM
‎08-24-2017 12:24 PM
The card I use is my SS/disability card.  Why should that make a difference? ... View more

Re: No onine debit card option for bill payment

by in myAccount and Billing
‎08-23-2017 06:03 PM
‎08-23-2017 06:03 PM
I tried to pay again, but this is the message I got:  "Attention: This transaction cannot be processed. Card not accepted. Please try another card."    I had no problem at all with payment when I used the old payment page tht Gwalk posted above.  It is the NEW system that has been giving me fits.    Again, I have plenty of money on my debit card, so why isn't your system accepting it as payment?    It is enough to make me want to quit Hughesnet and turn my phone into a hotspot! ... View more

Re: No onine debit card option for bill payment

by in myAccount and Billing
‎08-23-2017 05:52 PM
‎08-23-2017 05:52 PM
I have tried that, but the only option is for a credit card, and the system will not accept my debit card.  And, YES, I DO have more than enough money on my debit card to pay my bill!  However, I will try it again. Thank you.l ... View more

No onine debit card option for bill payment

by in myAccount and Billing
‎08-23-2017 01:37 AM
‎08-23-2017 01:37 AM
I have had problems over the past year with trying to pay my bill by debit card.  I finally found where I could go to the old Customer Care and pay without logging in.  Today, the pay without logging in option sent me to a log in page, which refused to accept my ID and password, although I had no problem logging in to Hughesnet, otherwise.  Talking to an online "person" didn't help a few months ago because she kept insisting that I probably didn't have enough money on my card, even AFTER I told her that I had plenty of money on my card.  I have hearing loss, and I do NOT like having to call my payment info in due to my hearing difficulties.  What will it take for Hughesnet to fix it so that people like me can pay online with their DEBIT cards!  BTW, I do not have a credit card, and don't want one!  I'm really frustrated over this! ... View more