Forum Discussion
No onine debit card option for bill payment
I have had problems over the past year with trying to pay my bill by debit card. I finally found where I could go to the old Customer Care and pay without logging in. Today, the pay without logging...
Hey Gwalk
Thanks for the addition. Just as an FYI, the payment layout in the Support Center is different than the old page (in your screenshot). The checkbox is left unchecked by default. This is the new look:
~Amanda
I tried to pay again, but this is the message I got: "Attention: This transaction cannot be processed. Card not accepted. Please try another card."
I had no problem at all with payment when I used the old payment page tht Gwalk posted above. It is the NEW system that has been giving me fits.
Again, I have plenty of money on my debit card, so why isn't your system accepting it as payment?
It is enough to make me want to quit Hughesnet and turn my phone into a hotspot!
