slym
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Joined 8 years ago
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What equipment needs to be returned when closing account?
We are moving and will have other options for ISPs, so will be closing our account. What equipment needs to be returned? I know about the modem and radio from the dish, but saw another post that mentioned a power pack? Not sure what that is and where to find it?Solved2.3KViews0likes1CommentRe: Usage Meter History
GabeU- restarting the modem did the trick. Thank you. But I'm disappointed in that I couldn't see further back than 1 month ago. Is there any way to find out what the max we've used each month for a longer time span? The reason I'm asking is our promo just ran out, and the price jumped up $30 a month. We have the 50 Gb plan, but I wondering if we dropped down to the 30 Gb plan, we'd be covered well enough.3.8KViews0likes2CommentsUsage Meter History
When I open the usage meter and go to usage history, I get an error: "Whoops! Internal Server Error. Contact HughesNet support." This is the first time in a very long time that I've actually tried to look at the history, so I have no idea when this started, or if this part of the app ever worked. I have the latest version of the meter installed. Does anyone else have this problem?Solved3.8KViews0likes4Comments