@Liz @MarkJFine I've spent the morning going through the list Liz posted - here's my results: As Gabe already posted, what are some of the URLs you're trying to visit? https://awardwallet.com https://login.live.com There are more, I just can't remember them. It seems to be transient - I can now get to login.live.com. What exact error message are you getting? (Screenshots would help) Firefox - connection has timed out Chrome - this site can't be reached Firefox Chrome Have there been any changes to your system prior to your concerns? No changes Does disabling Web Acceleration make a difference? (Enter 192.168.0.1 in your browser then follow the steps here to find where to toggle Web Acceleration: http://hninfo.us/WAS) No difference Does this happen on different computers/devices? Yes: desktop on Ethernet direct to the modem laptop using WiFi Browsers: Firefox, Chrome, Edge, Vivaldi, IE - I've tried them all. Does this happen on a non-HughesNet connection? No - took personal laptop to work, pages loaded fine. Brought work laptop home, problem happened with it too at home, not at work. Connected laptop to mobile hot spot, problem went away. Does this happen even after clearing your browser cache? (How-to here: refreshyourcache.com) Clearing cache makes no difference. Does power cycling your modem make a difference? (Unplug the HughesNet modem's power cord from the brick for 30 seconds before replugging.) No difference Does this happen even when directly connected to the HughesNet modem? Yes Does power cycling your router make a difference? No router used Does power cycling your computer make a difference? No difference - I've rebooted serveral times, and also followed MarkjFine's suggestion of bringing the PC back up before plugging the modem back in. One more thing I notice when trying to load the awardwallet.com site - the browser bar shows the site is not secure, and no certificate loads. But when on my hotspot, the site is secured with a GoDaddy SSL certificate. Missing SSL cert That's about it. Anything else to try? And thank you for all your help and input!
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