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07-06-2022
10:43 PM
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07-06-2022
10:36 AM
We are moving and will have other options for ISPs, so will be closing our account. What equipment needs to be returned? I know about the modem and radio from the dish, but saw another post that mentioned a power pack? Not sure what that is and where to find it?
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Unreturned Equipment Fee
08-18-2019
12:02 PM
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@GabeU- Thanks. I'm thinking that we'd be okay with 30 Gb, but it would be nice to know how often we come close to that lower limit if possibe.
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08-16-2019
08:49 PM
@GabeU- restarting the modem did the trick. Thank you. But I'm disappointed in that I couldn't see further back than 1 month ago. Is there any way to find out what the max we've used each month for a longer time span? The reason I'm asking is our promo just ran out, and the price jumped up $30 a month. We have the 50 Gb plan, but I wondering if we dropped down to the 30 Gb plan, we'd be covered well enough.
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08-16-2019
08:24 AM
When I open the usage meter and go to usage history, I get an error: "Whoops! Internal Server Error. Contact HughesNet support." This is the first time in a very long time that I've actually tried to look at the history, so I have no idea when this started, or if this part of the app ever worked. I have the latest version of the meter installed. Does anyone else have this problem?
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Data Management
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