For over a month now I've been having issues with speeds that vary wildly, pages timing out or not loading at all. I e-mailed Hughes and was promised a call, which never came (Seems to be SOP), so I called, got connected to a tech who had no solution. That person told me they would upgrade it to a higher level and I would get a call in 24-48 hours, which again, never came. I called again, and got through to whatever their higher level tech is, who ran some tests, sent some signals and claimed that it should be better. It was better (not good, but better) but only for a day. We're right back to erratis speeds, etc. I set up an automtic spped test on testmy.net, should have taken 12 hours, but actaully took better than a day, due I believe to the extremely slow speeds during some of the tests. I think this is a link to the results: https://testmy.net/quickstats/pentangle?extraIDX=1&type=user_name&q=pentangle&limit=25&dateFull=02-20-2021+%2F+02-22-2021. I'm hoping someone from Hughes can suggest a reasonable solution, because at $115/month, this is just unacceptable.
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