@jandwshiver When you say your Voice service is always going out because you're losing internet service, how often does this happen? How is it that you are determining that you've actually lost your interent service when this happens? What do you see for a Satellite Receive Signal Strength on the bottom left of this page? Also, do you show a current State Code, other than 0.0.0, in the System Summary box at the top of the page? If it has happened since you last plugged your modem in, what State Codes are you seeing on this page? They'll be in the System State Code Monitor box. If there are a few or more, you can take a snapshot and post that. Just make sure to block your SAN from showing, as this is your account number.
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