You and i are in the same boat........... same area/same problem. Signed up on new Gen5 about 2 months ago. Worked fine for maybe 2 or 3 weeks then the bottom fell out. I now get speeds likie .10Kbps/download 0/kbs upload. Got the same run around with tech support. Finallay got some answers about a week+ ago. Are you ready for this -- having some kind of alingment (?) problem or problem with sat. They are working on it. SAID THEY MAYBE HAVE IT FIXED IN A MONTH!!! In the mean time you and i could walk faster and have a one on one chat with whoever we are trying deal with on the system. I AM NOT HAPPY.!! By the way sometimes it works for a few minutes but still only around 1 to 4 Mbps.
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